Privacy Policy — Naga Pork Producers

Last updated: 18 July 2026

Naga Pork Producers (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal information responsibly, in line with the Protection of Personal Information Act, 4 of 2013 (POPIA). This Privacy Policy explains what personal information we collect, why we collect it, how we use and protect it, and what rights you have regarding your information.

By using our website, placing an order, submitting a sale enquiry, making a donation, or otherwise interacting with us, you agree to the terms of this Privacy Policy.

1. Who We Are

Naga Pork Producers

Stand 115, Mokgwaneng, Tweefontein, Mpumalanga, South Africa

For any questions about this Privacy Policy or how we handle your information, please contact us using the details in Section 10 below.

2. Information We Collect

We may collect the following types of personal information when you interact with us (e.g. via our website, phone, WhatsApp, email, or in person):

Contact details — name, business/farm name, phone number, email address, physical/farm address
Order and transaction information — pigs ordered or sold, weight/quantity, delivery/collection preferences, dates, and pricing
Payment information — proof of payment, banking reference details (we do not store full banking/card details)
Seller information — farm location, health/vaccination records, and biosecurity details submitted when offering pigs for sale to us
Donation information — donor name, contact details, and payment reference for donations or sponsorships
Communication records — messages, enquiries, and correspondence you send us
Website usage information — such as IP address, browser type, and general usage data, if collected via our website (e.g. through analytics tools)

We only collect information that is necessary for the purposes described in this policy.

3. How We Use Your Information

We use your personal information to:

Process and fulfil orders, sales, and enquiries
Communicate with you about availability, pricing, delivery, and collection arrangements
Verify and process payments
Maintain traceability and biosecurity records as required by industry standards and regulation
Process and acknowledge donations or sponsorships
Improve our products, services, and website
Comply with legal, regulatory, and industry obligations (e.g. animal health and traceability requirements)
Respond to queries, complaints, or feedback

We do not use your personal information for purposes unrelated to our business relationship with you without your consent.

4. Legal Basis for Processing

We process your personal information based on one or more of the following grounds:

Your consent (e.g. when you submit an enquiry or contact form)
The necessity of processing to perform a contract with you (e.g. fulfilling an order or purchase)
Compliance with a legal obligation (e.g. animal traceability and biosecurity record-keeping)
Our legitimate business interests, provided these do not override your rights and interests

5. Sharing of Information

We do not sell your personal information. We may share your information with:

Abattoirs, transporters, and logistics partners — where necessary to fulfil an order or delivery
Veterinary and biosecurity service providers — for health, traceability, and compliance purposes
Payment processors or financial institutions — to process payments and donations
Regulatory or industry bodies — where required by law or industry standards (e.g. animal health and traceability reporting)
Professional advisors — such as our accountant or legal advisor, where necessary

We require any third party we share information with to handle it securely and only for the purpose for which it was shared.

6. Data Security

We take reasonable technical and organisational measures to protect your personal information against loss, unauthorised access, alteration, or disclosure. While we take your privacy seriously, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Retention of Information

We retain personal information only for as long as necessary to fulfil the purposes described in this policy, including any legal, accounting, or reporting requirements (such as traceability and biosecurity records). Once no longer required, information is securely deleted or anonymised.

8. Your Rights

Under POPIA, you have the right to:

Request access to the personal information we hold about you
Request correction or update of inaccurate or outdated information
Request deletion of your personal information, where applicable
Object to the processing of your personal information
Withdraw consent at any time, where processing is based on consent
Lodge a complaint with the Information Regulator of South Africa if you believe your information has been mishandled

To exercise any of these rights, please contact us using the details below.

9. Cookies & Website Analytics

Our website may use cookies or similar technologies to improve your browsing experience and understand how visitors use our site. You can disable cookies through your browser settings, though this may affect certain website functionality.

10. Contact Us / Information Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Naga Pork Producers Stand 115, Mokgwaneng, Tweefontein, Mpumalanga, South Africa

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a revised “Last updated” date.